ibis Kochi City Centre - An Accor Brand

A basic and functional hotel. The hotel staff are really good and prompt to resolve any issues. It is located on one of the major roads of the city. The area is always bustling, it's easy to get any ride and close by to several major places. Despite this, the rooms are quiet. The rooms are pretty basic and small. There isn't even lot of space to keep any big suitcases or move around a little. The bed is also too soft for my liking. The breakfast buffet has sufficient items and all items tasted well. There is also a decent variety and change across multiple days along with some staple items. But the dinner is not good. We ordered several multiple items across a couple of days and none of them tasted any good. The dinner service is also quite slow.

Stay was an absolute delight. The hotel's serene ambiance and stylish interior made for a truly relaxing experience. What stood out the most was the welcoming and attentive staff, who went above and beyond to ensure a comfortable stay. Unlike other crowded hotels, I appreciated the peaceful atmosphere at Ibis, which allowed for a truly serene retreat. I highly recommend this hotel to anyone looking for a tranquil and enjoyable stay in Cochin.

Very courteous and helpful staff. Duty manager Kiran provided very helpful tips regarding visits to various tourist spots in Kochi and other useful information. I am very grateful to the desk staff Ms Anju who not only helped with transport arrangement for our very early (4AM) drive to airport but also called me while I was on the way to the airport to inform that I had left behind in the lobby my back pack that had some valuables. I made a U-turn from almost near the airport, came back to the hotel to pick up the back pack and was able to return to the airport just in time to catch the flight. I would have definitely missed the flight if Anju had not contacted and alerted me in time. Many many thanks to Anju for her prompt action and judgement. The hotel is fortunate to have very responsible and responsive staff like Anju.

Clean. 24 hr restaurant service available

Breakfast was always a delight, offering different options daily. I especially enjoyed the fresh fruit juice choices. I would like to commend Vivek for his excellent service in the dining room. The room was kept clean and I want to commend and applaud Sujith for his kind and attentive service. He was the best.